Our Policies

Refund Policy

Customers may receive a refund or replacement for incorrect, missing, damaged, or poor-quality food orders. Refund requests must usually be made within 24 hours with proof of purchase. Due to food hygiene regulations, returns are generally not accepted for perishable items.

Privacy Policy

We collect customer payment information such as names, contact details and addresses to process orders and improve our services. Customer data is stored securely and never sold to third parties.

Data / GDPR Policy

We comply with UK GDPR and the Data Protection Act 2018. Customers have the right to access, correct, or request deletion of their personal data. We use secure systems to protect all personal information and only keep data for necessary business and legal purposes.

Questions? Contact us on WhatsApp: +44 7798 683515.